Public reviews, data, and community sentiment gathered in one place to give you a clearer picture of the GoHighLevel user experience.
Last data sync: Aug 14, 2026, 6:51 AM · Source: Trustpilot
Trustpilot reviews
Source: Trustpilot14,737
Reviews published
Community sentimentCommunity Sentiment is based solely on the positive/negative votes collected on this site. It is not connected to the Trustpilot TrustScore.
Source: this site92%
Positive
Community Sentiment
One vote, two seconds.
Public reviews
Public rating and score breakdown, attributed to the original source.
TrustScore
4.9
Reviews
14,737
Data last synced: Aug 14, 2026, 6:51 AM
Kartik was awesome, thank you for saving the day!
Sentiment analysis
Recurring topics computed from archived review text. No estimated or made-up values.
Customer support
1,576 mentions1,485 positive · 86 negative
Onboarding
422 mentions417 positive · 5 negative
Email marketing
177 mentions138 positive · 38 negative
Workflows
126 mentions121 positive · 4 negative
Automations
101 mentions95 positive · 4 negative
Funnels
63 mentions59 positive · 4 negative
Calendars & booking
52 mentions51 positive · 1 negative
Integrations
26 mentions23 positive · 3 negative
Snapshots
9 mentions9 positive · 0 negative
Pricing
9 mentions5 positive · 4 negative
White label
9 mentions9 positive · 0 negative
CRM & pipelines
3 mentions3 positive · 0 negative
Reviews from Trustpilot
Browse what users actually posted on Trustpilot — praise and criticism alike. Filter by rating to read the critical ones.
The numbers tell part of the story.
The reviews tell the rest.
Community Sentiment
Votes collected exclusively on this site. No connection to Trustpilot's TrustScore.
Sentiment over time
Percentage of positive votes per day, last 30 days.
Share your experience
Tell the community what worked, what didn't, and what to expect. Reviews are moderated before they're published, and we don't use "Verified" badges — there's no identity verification process here.
Community Reviews
Reviews submitted directly through this site. They aren't sourced from Trustpilot and don't affect the TrustScore.
Community rating breakdown
Marcus Bell
Agency owner · Aug 3, 2026
We cancelled our CRM, email tool, scheduler, funnel builder and SMS platform. Everything now lives in one place and our margins jumped. The learning curve was real for the first two weeks, but support walked us through the snapshot setup.
Danielle Ortiz
Agency owner · Jul 26, 2026
White-labeling the platform for our clients changed the game. They log into our branded portal, see their pipeline, and we bill monthly on top. Churn dropped noticeably in the first quarter.
Priya Raman
Marketing professional · Jul 19, 2026
The automation builder is genuinely deep once you understand triggers and workflows. Just do not expect to master it in a weekend. The community and YouTube tutorials filled most of the gaps for us.
Tom Whitaker
SaaS reseller · Jul 12, 2026
A year ago I would have rated this lower. Recently chat responses come back in minutes and the reps actually understand the product instead of pasting doc links.
Angela Cruz
Business owner · Jul 4, 2026
The platform is solid, but our deliverability was rough until we set up a dedicated domain and warmed it properly. Once that was done, open rates recovered. Worth knowing before you migrate a big list.
Ryan Kessler
Freelancer · Jun 27, 2026
For what we pay monthly, the number of features included is hard to beat. We run funnels, memberships, calendars and a full pipeline without a single add-on subscription.
Sofia Lindqvist
Marketing professional · Jun 20, 2026
Every few weeks something in the calendar sync gets weird. It usually gets patched fast, and I have never lost data, but if you need bulletproof stability it is worth testing your flow first.
Jerome Baptiste
Employee · Jun 13, 2026
If you have never built an automation before, budget real time. The interface hides a lot of power behind menus. Once it clicked, our lead follow-up went from hours to instant.
Katie Nolan
Agency owner · Jun 5, 2026
We went from 6 to 34 clients in eighteen months, and the snapshot system is the reason. Build once, deploy to every new account in minutes.
Calculated from approved reviews collected on this site. Don't confuse this with Trustpilot's TrustScore.
Transparency
Three distinct sources, never mixed together.
Source 01
Public reviews and rating data pulled from HighLevel's public profile on Trustpilot.
Source 02
Simple thumbs up / thumbs down votes cast by visitors of this site.
Source 03
Detailed opinions voluntarily submitted through this site and published after moderation.
The Trustpilot rating and the community ratings are calculated independently and shouldn't be read as the same metric.
How it works